@Dreamy 

Funnily enough, I was registered for the lifeline training... which is quite intense.  I was supposed to start in January.  I applied about August last year but all the intakes where already full so i had to wait until this year.  By then i had enrolled in the Cert IV and I thought it would just be too much.  I do wonder if I choose the wrong one though.

Obviously I haven't heard your voice, but from what you write to people here, and just how much compassion, kindness, and empathy you show i think you'd be amazing at that job.