Oh @Powderfinger 

I am at a loss as to what to say, I am frustrated for.you, saddened by her lack of empathy.  I feel for you, what a horrible situation and she's not validating or being at all respectful of your needs or feelings. It's not right. 

I echo @Zoe7 , thank you Zoe you are always full of wisdom 🤗

There is no "easy" solution but I do feel if the ball is left in her court there is no sense of urgency. For you Powderfinger there is a serious need for the sense of urgency. I don't need to tell you that at this point in time every minute counts. Wish we could be there to do the work for you. We are there in spirit propping you up, holding your hand xox

Hugs hugs and more hugs xoxo