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  • 47,612Members
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  • Author : HenryX
  • Support : 2
  • Topic : Social space
06 Aug 2021 08:25 AM
Community Guide

Hello @RedHorse and other members visiting this thread and post

 

From a few reports about messages "failing to upload", and problems such as losing the content of messages in long replies, I thought it might be worth reposting the following suggestion:

 

Replies to Messages”

Threads & Posts


For a relatively short response, the “Reply to Message” box is fine, but for longer posts &/or responses, I like to use the following method or procedure. This procedure will also help avoid the situation of

"Authentication Ticket Mismatched, failed authentication."

 

which is a "timeout" message, that sometimes appears when writing a long post, on this and other forum sites. Using thismethod or procedure is also a safeguard against the loss of the message content, if we forget to re- "Post" the message, in response to the "correct highlighted errors" message, before clearing the window.

(I know - Duh!!   - I know from personal experience).

 

When I have proofread, corrected and completed the response that I have prepared on my Microsoft Word, or OpenOffice writer word processor, I then copy and paste from my word processor page to the newly opened, or refreshed {Important} "Reply to Message" box, of the post to which I am responding. I can then submit the reply without falling foul of the

dreaded 

"Authentication Ticket Mismatched"

demon.

or losing the content of the message because I have forgotten to enter "POST" a second time, after the "correct highlighted errors" message. This "correct highlighted errors" message appears above the message that has been written or copied into the "Reply to Message" box, after the first "POST" entry. The "correct highlighted errors" message is very easy to miss.

Using this method ensures that we still have a copy of the message in the word processor application that we can enter to repost the message, if we lose that message from the

"Reply to Message" box, as a result of any of these issues.

 

Hope that this may help a few people, as a result of my own experience with these issues,

With Best Wishes

@HenryX 

 

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