Connect with people who understand what you are going through, seek advice and surround yourself with support. We're free, anonymous, and professionally moderated 24/7.
23 Aug 2024 10:58 PM
23 Aug 2024 10:58 PM
@Former-Member
Tried to book a group but couldn't do it cause it gives you no time to put in code
23 Aug 2024 11:29 PM
23 Aug 2024 11:29 PM
@espressologic I just tried to register, got to the end but I accidentally hit refresh befire I could upload the files for my mental health care plan. The refresh had me reenter all my details which I did and this tome uploaded the files. However I got an email saying i couldnt register because I was...
currently registered in our Guided Service program, or
already registered for this RecoveryClub program.
So I'm not sure what has hapoened.
26 Aug 2024 12:24 PM
26 Aug 2024 12:24 PM
Hi @MJG017, I think we've had that problem with other people too. If you haven't already, can you please email recoveryclub@sane.org? We'll need to sort this out in a less anonymous space 🙂
26 Aug 2024 12:32 PM
26 Aug 2024 12:32 PM
Hi @Leeanne1, I'm sorry you had some troubles booking in to a group. If you can make sure you've made a Zoom account, you can then email recoveryclub@sane.org and they can help book you in, and maybe figure out exactly what's happened.
I'll let our IT team know that the time it allows you to put in a code is too short. I'm not sure whether this is something we can change, as it might be a Zoom thing, but I'll follow up 🙂
26 Aug 2024 04:31 PM - edited 26 Aug 2024 04:32 PM
26 Aug 2024 04:31 PM - edited 26 Aug 2024 04:32 PM
Thanks, @Former-Member. I just got an email today telling me to activate my portal, which I've done and am now logged into my portal/dashboard. So I'm assuming everything I am sorted and where I need to be right now.
26 Aug 2024 05:05 PM
26 Aug 2024 05:05 PM
@MJG017 Great! Glad it seems like it's been sorted. Give me a yell if you have any other issues. Hope to have you in some groups soon!
30 Aug 2024 11:19 AM
30 Aug 2024 11:19 AM
@Former-Member
Do I have to do the zoom ? I really don't like that idea
30 Aug 2024 12:10 PM
30 Aug 2024 12:10 PM
Hi @Leeanne1 😊
Yes, the Zoom groups are the main part of RecoveryClub. But you don't have to have your camera on. Sometimes people just participate in the Zoom chat, rather than speaking out loud too.
30 Aug 2024 01:37 PM
30 Aug 2024 01:37 PM
@Former-Member
Ok I don't know how to get into the group because I can't get the code in quick enough
01 Sep 2024 08:53 PM
01 Sep 2024 08:53 PM
@Former-Member
I need some help to get on to the same recovery because when I type in the code it won't work
Members feature!Log in to add spaces, events and discussions to your favourites.
SANE services are not designed for crisis support. If you require immediate support, please contact one of the service providers below.
If you need urgent assistance, see Need help now
For mental health information, support, and referrals, contact SANE Support Services
SANE Forums is published by SANE with funding from the Australian Government Department of Health
SANE - ABN 92 006 533 606
PO Box 1226, Carlton VIC 3053