Welcome & getting started
- Mark Discussion as New
- Mark Discussion as Read
- Float this Discussion for Current User
- Favourite
- Subscribe
- Printer Friendly Page
- Mark as New
- Favourite
- Subscribe
- Get link
- Flag for Moderator
26-09-2022 01:23 PM
26-09-2022 01:23 PM
Online chat issues
Hello , I am new year and wanting some support. The online chat says its unavailable and I have been on hold on telephone multiple times for over an hour before hanging up. Is anyone able to assist?
- Mark as New
- Favourite
- Subscribe
- Get link
- Flag for Moderator
26-09-2022 01:38 PM - edited 26-09-2022 01:39 PM
26-09-2022 01:38 PM - edited 26-09-2022 01:39 PM
Re: Online chat issues
Hi @indigochild,
Thanks for posting. I'm sorry you are having trouble getting through to us via the chat and/or the phones. Unfortunately I believe the support centre is very busy today so it may be a while until you can get through. If you need immediate support please call:
- LifeLine on 13 11 14
- BeyondBlue on 1300 224 636
- Suicide Call Back Service on 1300 659 467
- in the case of an emergency 000
If you are happy to keep trying hopefully you will get through to us very soon. Alternatively (if you feel comfortable) you can post on the Forums. We have a lot of caring members with a wide variety of lived experience that can chat and help support you.
Warm wishes,
FloatingFeather